What were the needs that drove you to look beyond what Baan / Infor LN has to offer?
We have been customers of NAZDAQ for nearly 20 years starting with the B-Color Changer. Our general user population has grown significantly over the years and it is critical they get the information out of Baan IV and Infor LN in a timely manner, documents look professional and the capability to e-mail both internaly and externaly. We are also trying to standardize across our different entities and B2Win Suite provides all the tools we need to do that.
Did B2Win Suite fulfill these needs? If so, how?
Yes! It has allowed IT team to create professional looking documents. Our global users are ecstatic to be able to use B2Win Suite to get documents and data in Excel, Word and PDF.
Have you checked out other products?
Yes.
What drove you to choose B2Win Suite over the other products you checked?
We had many years of unmatched excellent customer service from NAZDAQ. In addition, the ease of use and the price.
Did B2Win Suite help your company optimize the business processes for business documents?
B2Win Suite allows us to send daily business notifications including Shipping Change Notices that are instantly mailed to the appropriate internal parties, notifications of EDI issues, etc. We are also able to print our invoices professionally, in addition to e-mailing and archiving a copy on our server.
How does B2Win Suite fit your IT strategy?
It has allowed us to standardize business documents across multiple versions of Baan/LN (Baan IV, LN 10.3 & LN 10.4) that are in multiple countries. It allowed us to send both internal and external professional looking documents in English or Chinese.
What do you think about the value for the cost of B2Win Suite?
Excellent value and great return on investment
What are the most used features of B2Win Suite in your company?
Frankly, we use all aspects of B2Win Suite. Our user community is thrilled to be able to extract their own data to Excel, Word and PDF easily. We use B2Distribute daily for E-mailing to internal users and external business partners.
What is your satisfaction level for:
B2Win Suite Very Satisfied
B2Win Suite installation/implementation Very Satisfied
NAZDAQ’s service Very Satisfied
B2Win Suite Usability Very User-Friendly
Would you recommend B2Win Suite to other companies?
Yes
B2Win Suite allows us to easily and professionally standardize and accommodate our customer base along with our internal needs whether in English or Chinese. Flexfab can not say enough about the excellent customer service of which the NAZDAQ team will go above and beyond normal support operations. Their software is solid upon upgrade releases and we find the ease of use to be a critical component to all of this. Our business processing runs more efficiently due to B2Win Suite.
Sarah W. Dean
Sr. Systems Business Analyst